These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ScanCompliant, Inc. ("ScanCompliant," "Company," "we," "us," or "our"), governing your access to and use of the ScanCompliant website, platform, Clara AI Compliance Assistant, and all associated services (collectively, the "Services").
By creating an account, starting a free trial, or otherwise accessing the Services, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement on behalf of yourself or your organization, and agree to comply with these Terms and all applicable laws.
ScanCompliant provides a software-as-a-service (SaaS) platform that uses automated technology and artificial intelligence to review marketing content — including websites, documents, images, and social media — and identify language that may present regulatory or platform risk under guidelines including but not limited to FDA regulations, FTC guidelines, DSHEA, and platform-specific policies.
The Services include:
We reserve the right to modify, suspend, or discontinue any feature of the Services at any time with reasonable notice.
You must create an account to use the Services. You agree to provide accurate, complete, and current information and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You must notify us immediately at support@scancompliant.com of any unauthorized use of your account. We are not liable for losses caused by unauthorized use of your account that results from your failure to safeguard your credentials.
One account per individual or organization unless a multi-seat plan has been purchased. Sharing login credentials across multiple users is prohibited under single-user plans.
We offer a 5-day free trial with full platform access. No credit card is required to start a trial. At the end of the trial period, access will be suspended unless you subscribe to a paid plan.
Paid subscriptions are billed in advance on a monthly or annual basis. Fees are non-refundable except as described in our Refund Policy. All prices are in US dollars and exclude applicable taxes.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your account settings.
We may change subscription pricing with 30 days' notice. If you disagree with a price change, you may cancel your subscription before it takes effect.
Payments are processed by Stripe, Inc. By providing payment information, you authorize us to charge your payment method for all fees incurred. You represent that you are authorized to use the payment method provided.
You retain ownership of all content you submit to the Services ("User Content"), including URLs, documents, images, and other marketing materials submitted for review.
By submitting User Content, you grant ScanCompliant a limited, non-exclusive, royalty-free license to access, process, and analyze your content solely for the purpose of providing the Services to you. We do not claim ownership of your content and will not share it with third parties except as described in our Privacy Policy.
You represent and warrant that you have all necessary rights to submit the content and that doing so does not violate any third-party rights or applicable law.
You acknowledge that scan results may be used in aggregate, anonymized form to improve our platform's detection capabilities. No individual User Content will be identifiably published or shared.
The ScanCompliant platform, including its software, design, Clara AI technology, claim-risk library, algorithms, user interface, and all associated content (excluding User Content), are the proprietary property of ScanCompliant, Inc. and are protected by US and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your subscription term for your internal business purposes only. You may not:
ScanCompliant is a technology tool, not a law firm, and does not provide legal advice. The Services are designed to help identify language patterns that may present regulatory risk based on publicly available guidelines and enforcement history. However:
We strongly recommend consulting a licensed attorney for all final compliance decisions. ScanCompliant expressly disclaims liability for any regulatory action, enforcement, or harm resulting from your reliance on our Services without appropriate legal counsel.
You agree not to use the Services to:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APEX COMPLIANCE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not warrant that the Services will be uninterrupted, error-free, or free of viruses; that results will be accurate or complete; or that the Services will meet your specific requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX COMPLIANCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO REGULATORY FINES, ENFORCEMENT ACTIONS, LOST PROFITS, DATA LOSS, OR REPUTATIONAL HARM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO APEX COMPLIANCE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
You agree to indemnify, defend, and hold harmless ScanCompliant and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights or applicable law.
You may terminate your account at any time through your account settings. Upon termination, your access to the Services will cease at the end of your current billing period.
We may suspend or terminate your account immediately, without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to other users or our platform. Upon termination for cause, no refund will be issued.
Sections 6, 7, 9, 10, 11, and 13 survive termination of these Terms.
These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any legal action arising under these Terms shall be brought exclusively in the federal or state courts located in Colorado, and you consent to personal jurisdiction in those courts.
We encourage you to contact us first at support@scancompliant.com to resolve any dispute informally. If a dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in court for intellectual property disputes.
You waive any right to participate in a class action lawsuit or class-wide arbitration against ScanCompliant.
We may update these Terms from time to time. We will notify you of material changes by email and by posting notice on our website at least 30 days before the new Terms take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services and cancel your subscription.
For questions about these Terms: support@scancompliant.com
Last reviewed: June 1, 2026.